He points back to Mary Parker Follett in the 1920's for attacking "departmentalized" thinking and advocating the "integrative" organization. Rosabeth Moss Kanter picked up the torch in 1983.
"Between them, Taylor and Mayo carved up the world of management theory. According to my scientific sampling you can save yourself from reading about 99 percent of all the management literature once you master the dialectic between rationalists and humanists. The Taylorite rationalist says: Be efficient! The Mayo-ist humanist replies: Hey these are people we're talking about! And the debate goes on."
He calls MBAs a way for businesses to outsource hiring.
In the end he has three recommendations for academic philosophy departments that he says will bring them back to be the educators of management - their "rightful" place:
- Expand the domain of your analysis! Why so many studies of Wittgenstein and none of Taylor, the man who invented the social class that now rules the world?
- Hire people with greater diversity of experience! Not just someone from another university, someone with another world view.
- Remember the three Cs: communication, communication and communication! Remember Plato: Its all about dialogue!
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